Other Requirements for Dial Back (ACS Only) The dial back feature works for ACS only. To set an ACS device for dial back, you must also configure the following: From the AlterPath Manager: 1. Using the serial console interface, edit the file: /var/apm/apm.properties 2. Add the AlterPath Manager dial back number in the following parameter dial.apm_phone_number=<phone number>
/var/apm/apm.properties
dial.apm_phone_number=<phone number>