Administration Menu and Forms : Online Help

Online Help
When the online help feature is configured for your console server, clicking the Help button from any form on the Web Manager opens a new window and redirects its content to the configured path for the online help product documentation.
NOTE: Using the online help feature from the Avocent/Cyclades server is not always possible due to firewall configurations, nor is it recommended. It is generally advisable for you to use the online help system provided with the product or download the online help .zip file and run it from a local server.
Online help for the ACS console server is shipped with the product and should be loaded on a local server. The system administrator can also download the online help from Avocent. For more information on downloading the online help, contact Technical Support. The procedure for configuring the online help on the local server follows.
Selecting Administration - Online Help in Expert mode brings up the form shown in the following figure.
Expert - Administration - Online Help
The console server administrator can either use the supplied online help or download the online help .zip file and reconfigure the path to a local server where the online help can be stored and accessed by the Web Manager. The console server firmware stores the new link in Flash and accesses the online help files whenever the help button is clicked.
The Online Help Path field is where the path will be entered for the Web Manager to locate the online help files. The Help button on the Web Manager looks for its help files in the location specified here. By default, http://www.cyclades.com/online-help/acs/v_2.6.1h is the location specified in the field. It is recommended that the console server administrator reconfigure this path to use a local server.
The console server administrator can change the URL in the URL Prefix field to point the Help button to the new local server location for the files.
To configure the local online help path:
1.
Extract the files using the appropriate unzip utility for your O/S and put them into the desired directory under the web server’s root directory. This must be a publicly accessible web server
For example, the following command line would work on a server running UNIX.
#cd $WEB_SERVER_ROOT/acs-help
#gunzip acs_online_hlp.zip
By default, the online help files are expanded into a console server directory under the directory where the zip file is located.
2.
Log into the Web Manager as admin and go to Administration - Online Help. The Help configuration screen displays (see Figure 10.4).
3.
The following example would work for a web server named remoteadmin.
http://www.remoteadmin.com/online-help/
The software adds the name of the acs directory to the URL prefix and launches the online help.
4.
Click Save.
5.
Click apply changes.
 
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